The agent is built around one rule: it can look, but it can't touch. Everything it does is scoped by you, visible to you, and reversible by you.
The agent gathers evidence — metrics, logs, events, configuration. It never mutates state on its own. Investigation and action are separate by design.
When a fix requires a change — a rollback, a config bump — it's proposed in the case and waits. Nothing runs until a human clicks approve.
You decide which accounts, clusters, and namespaces it can see. Access is granted through credentials you create — and revoke — on your side.
Every check the agent runs is recorded in the case as it happens. You can watch it work in real time and audit every step afterwards.